Regulations for the climbing wall

The climbing wall is accessible to all persons at least 1.20 m tall and at least 21 kg, if they are in good physical and mental health.

Warning! Participants climb at their own risk after reading, understanding and accepting the rules. For minors, consent to participate must be given by accompanying adults.

It is compulsory to read and respect the rules below:

1. It is forbidden to climb the climbing wall without personal protective equipment. This activity requires wearing appropriate shoes, boots or sports shoes. You will not be equipped if you are wearing slippers, sandals, espadrilles, moccasins, high heels or platform shoes or any other type of footwear that does not provide you with protection.
2. The maximum weight allowed for participants on the climbing panel is 100 kg and the minimum weight is 21 kg.
3. Access is restricted to people with hearing loss, as well as to those with certain types of physical and/or mental disabilities that do not allow the activity to be carried out safely.
4. To rent equipment belonging to Edenland Park, an adult person must present his/her identity card and acknowledge and sign the information on the processing of personal data. A customer card containing all the identification data is issued to this person. By purchasing tickets, the person consents and undertakes that all ticket recipients shall comply with the provisions of the internal rules.
5. Both fitting and unfitting shall only be carried out by an authorised person from Edenland Park. Any alteration made to the equipment’s tethers or attachments by the participant will result in the participant or his/her companion assuming liability for any damage caused.
6. Minors must be accompanied by an adult, who will be responsible for both compliance with the rules and the minor’s behaviour throughout the activity.
7. Participants are obliged to follow the instructor’s instructions throughout the activity. Participants are solely responsible for any incident occurring as a result of non-compliance with this rule.
8. Access to the climbing panel is only allowed in the presence of the instructor.
9. If the participant does not respect the rules presented during the instruction by the authorized personnel, he/she will be stopped from the activity and will immediately hand in the equipment, without refunding the paid fee.
10. Protective equipment (harness + helmet) is not transferable.
11. When the rental time is exceeded, participants will pay an additional fee according to the posted rates.
12. The return of the equipment is final, regardless of whether the allocated time has not been used up.
13. If, after the equipment has been fitted, the participant feels unable to take part in the sporting activities and chooses not to continue, the amount paid is not refundable.
14. Participants will not be refunded if park activities are interrupted due to adverse weather conditions (strong wind, storm, heavy rain).
15. During the activity, it is mandatory that long hair is tied back in a ponytail so as not to reduce visibility.
16. Once the activity starts, participants are not allowed to carry on their person: telephones, cameras, jewellery, sunglasses, bulky accessories or other objects to avoid accidents, for which they are directly responsible.
17. Smoking is prohibited, as well as any other activity that could distract the participant from the route.
18. The use of a safety rope is compulsory throughout the activity.
19. The position of the safety rope must be between the arms.
20. The safety rope will only be fitted and removed by the Edenland Park instructor.
21. When climbing it is strictly forbidden to cross the wall horizontally. The climber must stick to the indicated climbing area.
22. It is forbidden to stand in the landing area while other people are climbing, a fall of the climber over the climber standing in this area can lead to serious injury.
23. In case of damage/loss of protective equipment, the cost of the equipment will be borne by the person renting it or by the parents/carers.
24. All participants must contribute by their actions and attitude to the safety and smooth running of the activity. Injury to a climber by another climber is the direct responsibility of those involved, and the instructor/company is exonerated from any liability.
25. Edenland Park reserves the right to refuse access or exclude from the route people who block it or do not respect the rules, for whatever reason.

Any subsequent complaint caused by a breach of the above-mentioned Edenland Park rules will not be taken into consideration and cannot produce any legal effects.